Privacy Policy

cactuscomms.com is provided by Cactus Communications LLP, a communications agency that delivers branding, marketing and publicity services. The legal basis on which we process personal data is strictly to provide visitors with the best possible online experience and to ensure that our website remains safe and secure.

Use

We use Google Analytics, a third-party service, to collect standard internet log data about visitor behaviour patterns, such as the number of visitors to the different parts of the website. This way the information is provided does not allow us to identify anyone. Such information may be used to contact the person providing the feedback with the objective to resolve the issue highlighted. Once the matter has been resolved, the record will be kept for reference for a period of three years before it will be destroyed as part of our administrative policy. For information that has legal or financial implications, this may be kept for longer periods of up to seven years as may be required by Singapore laws.

Cookies

Cookies are tiny text files downloaded to your personal computer or mobile devices when you visit a website. They are extracted by the originating website on your next visit or by other online services to provide statistics of visits, among other anonymised information. This website is hosted by HostSG, which provides standardised services, such as web analytics, to its clients that might make use of cookies. Please refer to HostSG Privacy Policy for more information.

Links to Third Party Sites

This privacy notice does not apply to external links within this website connecting to external websites or resources, such as Google Maps embedded in Contact.

Information

Other than the information that is voluntarily provided to us through the feedback form, we make no attempts to identify visitors to our website. The information in the feedback form is delivered to the feedback line at clearly@cactuscomm.com as an email, and accessed by our customer relations team to address the issue and improve our services. You are entitled to verify and access any of your personal information that we might hold. Please send your request to our data protection officer at dpo@cactuscomms.com

Updated on 28 Apr 2020.